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Home ›› Blog ›› Troubleshooting ›› How to fix MP4 videos that stopped playing in Google Chrome

How to fix MP4 videos that stopped playing in Google Chrome

Your video stopped playing in Google Chrome because it was encoded using a Codec that is no longer supported by Google Chrome.

What you could do to have your video playing again in Google Chrome is:

1) go to this website: https://convert-video-online.com/;

Convert your MP4 video for Google Chrome - Step 1

2) click on "Open" and select the video file that you want to convert (you could select it from your local machine, from Google Drive, Dropbox or even from an URL);

Convert your MP4 video for Google Chrome - Step 2

3) make sure to click on "Settings" and to have:

3.1) the "Video codec" set to "H.264 / AVC";

3.2) the "Audio codec" set to "AAC (Advanced Audio Coding).

Convert your MP4 video for Google Chrome - Step 3

4) click on "Convert" and wait for the video to complete "Converting to mp4" using the 2 codecs mentioned above;

Convert your MP4 video for Google Chrome - Step 4

5) once completed, click on "Download" and replace your online video with the one you've just obtained.

Convert your MP4 video for Google Chrome - Step 5

Note:

You might have to purge your cache to have your video file refreshed.

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